Cuvye Refund Policy.

Thank you for shopping with Cuvye We appreciate your support and strive to provide you with high-quality products and exceptional customer service. Please read our refund policy carefully before making a purchase.

Cuvye has a strict no refund policy. This means that once a purchase is made and the payment is processed, we do not offer refunds, exchanges, or returns for any reason other than exceptional circumstances outlined below.

Exceptions to our no refund policy may be considered in the following situations:

• Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support team within 7 days of receiving the item. We will assess the situation and determine the appropriate solution, which may include replacement or store credit.

• Incorrect Items: If you receive an item that is different from what you ordered or the wrong size, please contact us within 7 days of receiving the product. We will work to resolve the issue and provide you with the correct item.

To request an exception to our no refund policy, please follow these steps:

• Contact our customer support team at cuvyebrand@gmail.com within the specified timeframes mentioned above.
• Provide a clear description of the issue, along with any relevant supporting documentation or images.
• Our team will review your request and respond to you with further instructions.

Certain items are not eligible for refunds, exchanges, or returns, including:

• Products that have been worn, washed, or altered in any way.
• Products without original tags, labels, or packaging.
• Products damaged due to customer misuse, neglect, or mishandling.

Shipping costs for returned items are the responsibility of the customer, unless otherwise determined by Cuvye in exceptional circumstances.

If you have any questions or concerns about our refund policy, please contact our customer support team at cuvyebrand@gmail.com. We are always here to help and answer any questions you may have.

Thank you for choosing Cuvye.